Subject: New Reply Received - RE: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jan 2021 11:39:02 +0000

Hi Osam Thabit Qaid,  The customer has responded to the ticket.  RE: Your products are on the way  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Dears,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I’ve just received the items just a while ago, and I’ve really amazed for the delivery ahead of the expected date but I was so disappointed because 1 item is
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I will not order again, and I will not recommend to my colleagues, very disappointing! See the items I have ordered:</span></div>
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<div class="MsoNormal"><b><span style='font-size:18.0pt;font-family:"Calibri",sans-serif;color:red'>ITEM ORDERED:                                                       <span style="background:yellow;mso-highlight:yellow">ITEM DELIVERED:</span></span></b></div>
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<img width="438" height="395" style="width:4.5625in;height:4.1093in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NTMyOTQ5NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.31EyMnR_8yscfPpqVtEvoLICsB1zoI6rLXq9YOd0NG4" align="left"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><img width="421" height="414" style="width:4.3854in;height:4.3125in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4NTMyOTQ5OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.qCGzgzKrk7cbxrB-yJaTCzQGs5TYf47nC9Al3BpTiyc"></span>
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<i><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#009900'>B</span></i><i><span style='font-size:11.0pt;font-family:"Bahnschrift Condensed",sans-serif;color:#009900'>est regards,</span></i>
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<div class="MsoNormal"><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#009900'>ROTCIV INDINO</span></b></div>
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<div class="MsoNormal"><b><span style='font-size:9.0pt;font-family:"Calibri",sans-serif;color:#009900'>Engineering &amp; Project Management
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:#009900'>King Abdullah University of Science and Technology
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:#009900'>23955-6900, Thuwal, Saudi Arabia</span></div>
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<b><span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:#009900'>Office location</span></b><span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:#009900'>: Al-Kindi Bldg.5 (West) Level 0, Area 1(Seaside) Cubicle
 # 0250-WS10 </span>
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<div class="MsoNormal"><b><span style='font-size:9.0pt;font-family:"Calibri",sans-serif;color:#C00000'>Landline: (012) 8084824</span></b></div>
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<div class="MsoNormal"><b><span style='font-size:9.0pt;font-family:"Calibri",sans-serif;color:#C00000'>Mobile: (+966) 0599692187</span></b></div>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, January 21, 2021 10:06 AM<br>
<b>To:</b> Rotciv Indino &lt;[email-masked]&gt;<br>
<b>Subject:</b> Case Resolved</span>
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<div style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Rotciv Indino,<br>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your friends,</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Centrepoint Support Team</span></div>
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<div><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#333333'>How would you rate your overall experience?</span></b></div>
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<a href="https://urldefense.com/v3/__https:/helpae.centrepointstores.com/support/custom_surveys/659fcfe19cd899872766c2ce4dc1a887/extremely_happy/new__;!!Nmw4Hv0!mShVlpvolhANLpSxrnvXfRx8SLS_3OO047AAVS7MvM_HDjh7JPR_fq2UXZ354qgh3tCP1os%24" target="_blank" rel="noreferrer"><span style="text-decoration:none">Extremely
 satisfied</span></a> </div>
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<a href="https://urldefense.com/v3/__https:/helpae.centrepointstores.com/support/custom_surveys/659fcfe19cd899872766c2ce4dc1a887/neutral/new__;!!Nmw4Hv0!mShVlpvolhANLpSxrnvXfRx8SLS_3OO047AAVS7MvM_HDjh7JPR_fq2UXZ354qghdt6MsYk%24" target="_blank" rel="noreferrer"><span style="text-decoration:none">Neither
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<a href="https://urldefense.com/v3/__https:/helpae.centrepointstores.com/support/custom_surveys/659fcfe19cd899872766c2ce4dc1a887/extremely_unhappy/new__;!!Nmw4Hv0!mShVlpvolhANLpSxrnvXfRx8SLS_3OO047AAVS7MvM_HDjh7JPR_fq2UXZ354qghQnupsKQ%24" target="_blank" rel="noreferrer"><span style="text-decoration:none">Extremely
 dissatisfied</span></a> </div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2005958:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2005958