Subject: Ticket Assigned - Conversation with ayesha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jan 2021 07:40:50 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ayesha ayesha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ayesha Bot:  Hi Ayesha ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6265603466 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0548719391            11:32 AM, 21st Jan                   Abdallah                   Hi   This's abdallah  How may I help you?, Thank you for contacting us.            11:33 AM, 21st Jan                     ayesha                    Hello           11:34 AM, 21st Jan                     ayesha                    I had a query           11:34 AM, 21st Jan                     ayesha                    If i order items through click and collect within how mng days my order will be ready           11:35 AM, 21st Jan                   Osam                   How May I help you ?           11:35 AM, 21st Jan                   Osam                   Can you provide us your order number so that we can assist you better           11:35 AM, 21st Jan                     ayesha                    6265603466           11:36 AM, 21st Jan                     ayesha                    The query is not related to the abovd order           11:36 AM, 21st Jan                     ayesha                    Above*           11:36 AM, 21st Jan                     ayesha                    I hve few items in my cart           11:37 AM, 21st Jan                     ayesha                    I wish to order and select the click and collect option           11:37 AM, 21st Jan                   Osam                   Please know that click and collect takes from 2-4 working days           11:37 AM, 21st Jan                   Osam                   Is there anything else I can help you with?           11:37 AM, 21st Jan                     ayesha                    Is it possible within 2 or three days as i will be travelling out of country in another four days           11:38 AM, 21st Jan                   Osam                   We would like to inform you that the click and collect takes 2-4 working days           11:39 AM, 21st Jan                   Osam                   Is there anything else I can help you with?           11:40 AM, 21st Jan                     ayesha                    Oh ok           11:40 AM, 21st Jan                     ayesha                    Thank you           11:40 AM, 21st Jan                     ayesha                    Hve a good day           11:40 AM, 21st Jan                   Osam                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:40 AM, 21st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2006302