Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jan 2021 05:36:38 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97474075481            09:25 AM, 21st Jan                     hi                    Ive been called but cannot hear clearly           09:25 AM, 21st Jan                   Osam                   Hi My Name is Osam. I will be happy to help you            09:26 AM, 21st Jan                     hi                    Hi           09:26 AM, 21st Jan                     hi                    How are you osam?           09:26 AM, 21st Jan                     hi                    I just to ask an help to have the iyems that i asked tfor replacement...just wanna change sizes into L size           09:27 AM, 21st Jan                     hi                    Its 2 pants           09:28 AM, 21st Jan                     hi                    Hey           09:29 AM, 21st Jan                     hi                    Hi there           09:31 AM, 21st Jan                     hi                    Are you there?           09:31 AM, 21st Jan                   Osam                   Can you provide us your order number so that we can assist you better           09:31 AM, 21st Jan                   Osam                   Are you still connected with us?           09:33 AM, 21st Jan                   Osam                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:36 AM, 21st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2006013