Subject: Ticket Assigned - Conversation with deepthi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 21 Jan 2021 05:08:22 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with deepthi deepthi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  deepthi Bot:  Hi Deepthi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9629442179 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  055-1189950            09:02 AM, 21st Jan                     deepthi                    ok           09:03 AM, 21st Jan                     deepthi                    I would like to know the status of my order which I placed on Monday           09:04 AM, 21st Jan                     deepthi                    Order #9629442179           09:04 AM, 21st Jan                   Osam                   Hi Deepthi, My Name is Osam. I will be happy to help you            09:04 AM, 21st Jan                   Osam                   May I request you to stay on-hold while checking you order details           09:04 AM, 21st Jan                     deepthi                    sure           09:05 AM, 21st Jan                   Osam                   Please know that your order is in the way to the store and you will get a message when your order will be ready for collection           09:05 AM, 21st Jan                   Osam                   Is there anything else I can help you with?           09:05 AM, 21st Jan                   Osam                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:07 AM, 21st Jan                     deepthi                    nothing else,thank you           09:07 AM, 21st Jan                   Osam                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:08 AM, 21st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2005972