Subject: Refund complaint/ 6246531108
From: "Osam Thabit. Qaid" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 20 Jan 2021 02:14:19 -0700 (MST)

Hi Team, 

Ticket number: 1890995 
With reference to order number 6246531108, the customer is claiming that the amount of the order is not refunded to him and as per the hybris the payment got cancelled, kindly check this case and do help us to close this case. 

Please find the attached photo of the customer bank statement. 

Regards, 
Osam