Subject: New Reply Received - RE: Sorry, we had to cancel part of your order.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jan 2021 05:36:28 +0000

Hi Osam Thabit Qaid,  The customer has responded to the ticket.  RE: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">Not posible to refund by cash??</div>
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<div id="composer_signature" dir="auto"><div style="font-size:85%;color:#575757" dir="auto">Sent from my Galaxy</div></div>
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<div>-------- Original message --------</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; </div>
<div>Date: 20/01/2021  8:15 am  (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#2000936] - RE: Sorry, we had to cancel part of your order. </div>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Hi Ryanj,</div>
<div style='box-sizing: border-box; word-break: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif' dir="ltr"><br style="box-sizing: border-box"></div>
<div style='box-sizing: border-box; word-break: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Thank you for getting in touch with us.</div>
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<div>Please accept our sincere apologies for the inconvenience caused to you.</div>
<div style='box-sizing: border-box; word-break: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif' dir="ltr"><br style="box-sizing: border-box"></div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>We would like to inform you that your refund of <span dir="ltr" style="white-space:pre"> </span>SAR 32.00 for the cancelled item has been processed on 1/19/21, with transaction id (169999990074462516). Please know that the refund needs 4-15 working days to be reflected in your account.</div>
<div style='box-sizing: border-box; word-break: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif' dir="ltr"><br style="box-sizing: border-box"></div>
<div style='box-sizing: border-box; word-break: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Please let us know if the amount has not received within the mentioned time.</div>
<div style='box-sizing: border-box; word-break: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif' dir="ltr"><br style="box-sizing: border-box"></div>
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Please feel free to contact us for further assistance<br style="box-sizing: border-box"><br style="box-sizing: border-box">Your friends,<br style="box-sizing: border-box">Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2000936