Subject: Ticket Assigned - Conversation with paul agina
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 05:45:24 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with paul agina paul agina                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello i have an order with number order# 4529515158 awb fc0119211000106,please is it possible to change the delivery location because i put the location of mh house and today i will be working late Bot:  Please enter your name Customer:  paul agina Bot:  Hi Paul Agina ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4529515158 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97433049978            09:38 AM, 19th Jan                   Osam                   Hi My Name is Osam. I will be happy to help you            09:38 AM, 19th Jan                     paul agina                    Hello i have an order 4529515158           09:39 AM, 19th Jan                     paul agina                    The delivery is today and i have work till late. Im wondering if i can change the delivery location to my office location           09:40 AM, 19th Jan                     paul agina                    That is if the delivery is today           09:40 AM, 19th Jan                   Osam                   May I request you to stay on-hold while checking you order details           09:40 AM, 19th Jan                     paul agina                    Ok           09:42 AM, 19th Jan                   Osam                   Please know that you be contacted through your mobile number +97433049978 by the delivery agent and you can inform him that to deliver your order to your location           09:42 AM, 19th Jan                     paul agina                    At what time maybe can he deliver ??           09:43 AM, 19th Jan                   Osam                   He will contact you within today or tomorrow           09:44 AM, 19th Jan                   Osam                   Is there anything else I can help you with?           09:44 AM, 19th Jan                     paul agina                    No. Thanks           09:45 AM, 19th Jan                   Osam                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:45 AM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1999651