Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 07:16:32 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0533142198            11:05 AM, 18th Jan                   Osam                   Hi My Name is Osam. I will be happy to help you            11:06 AM, 18th Jan                     hi                    Regarding my order           11:06 AM, 18th Jan                     hi                    How many i have ti wait for it           11:06 AM, 18th Jan                     hi                    Days           11:06 AM, 18th Jan                   Osam                   Can you provide us your order number so that we can assist you better           11:07 AM, 18th Jan                     hi                    6264677456           11:08 AM, 18th Jan                   Osam                   May I request you to stay on-hold while checking you order details           11:09 AM, 18th Jan                   Osam                   Please know that your order needs 1-2 working days           11:10 AM, 18th Jan                   Osam                   and you will receive a message to your mobile number when your order will be ready           11:10 AM, 18th Jan                   Osam                   Is there anything else I can help you with?           11:11 AM, 18th Jan                     hi                    It’s ridiculous. I will never go fir online.           11:12 AM, 18th Jan                     hi                    For           11:12 AM, 18th Jan                     hi                    And spread across my friend circle           11:13 AM, 18th Jan                   Osam                   Please know that click and collect orders might take 2-4 working days           11:13 AM, 18th Jan                   Osam                   Is there anything else I can help you with?           11:14 AM, 18th Jan                   Osam                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:16 AM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1996572