Subject: Ticket Assigned - Conversation with nizamol
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 06:36:46 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nizamol nizamol                    Bot:  Hi again! Bot:  Please enter your name Customer:  nizmol Bot:  Hi Nizmol ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Qatar Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:27 AM, 18th Jan                     nizamol                    Actually I requested for a product to return but I don't have the invoice           10:29 AM, 18th Jan                   Osam                   Hi My Name is Osam. I will be happy to help you            10:32 AM, 18th Jan                   Osam                   Can you provide us your order number so that we can assist you better           10:32 AM, 18th Jan                   Osam                   Are you still connected with us?           10:34 AM, 18th Jan                   Osam                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:36 AM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1996477