Subject: Ticket Assigned - Conversation with User
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 06:22:14 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello,           10:01 AM, 18th Jan                     User                    One item was not delivered?           10:01 AM, 18th Jan                     User                    Valntina stool was not delivered with the rest of the delivered orders!!           10:01 AM, 18th Jan                   Osam                   Hi My Name is Osam. I will be happy to help you            10:03 AM, 18th Jan                   Osam                   Can you provide us your order number so that we can assist you better           10:03 AM, 18th Jan                   Osam                   Are you still connected with us?           10:07 AM, 18th Jan                     User                    Yes I will send it now           10:07 AM, 18th Jan                     User                    FPo117211000531           10:08 AM, 18th Jan                     User                    Tell no.: 99831881, the delivery was to Bayan, to Noof ALOTAIBI           10:09 AM, 18th Jan                   Osam                   May I request you to stay on-hold while checking you order details           10:10 AM, 18th Jan                   Osam                   Can you provide us your order number so that we can assist you better           10:11 AM, 18th Jan                     User                    This what I got           10:11 AM, 18th Jan                   Osam                   please know that order number is 10 digits           10:12 AM, 18th Jan                   Osam                   You can check from the confirmation message sent to you           10:12 AM, 18th Jan                   Osam                   Are you still connected with us?           10:14 AM, 18th Jan                     User                    Check by my 0hone number           10:14 AM, 18th Jan                     User                    I  will check now           10:14 AM, 18th Jan                     User                    8229139431           10:16 AM, 18th Jan                   Osam                   May I request you to stay on-hold while checking you order details           10:17 AM, 18th Jan                   Osam                   Please know that this item Valentina Stool will be delivered to you on Jan 23, 2021           10:19 AM, 18th Jan                     User                    Ok. That's great thank you           10:19 AM, 18th Jan                   Osam                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:21 AM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1996424