Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jan 2021 14:31:54 +0000

Hi Osam Thabit Qaid,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="ltr">Dear centerpoint team,<div><br></div>
<div>please update, i didnt receive the amount in my bank account yet but it was extracted from my credit </div>
<div><br></div>
<div>BR</div>
<div><br></div>
<div>khalid s</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Dec 31, 2020 at 4:43 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Shabir,</div>
<div>
<br style="box-sizing:border-box">Thank you for getting in touch with us.</div>
<div><br style="box-sizing:border-box"></div>
<div>Please accept our apologies for the inconvenience caused to you.</div>
<div><br style="box-sizing:border-box"></div>
<div dir="ltr">We would like to inform you that we have escalated your issue to the concern team and we will get back to you as soon as possible.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We thank you for your understanding and cooperation.<br>
</div>
<div><br style="box-sizing:border-box"></div>
<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Your friends,<br style="box-sizing:border-box">The Support Team</div>
</div></div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1935853