Subject: Ticket Assigned - Conversation with ila nauman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 01 Jan 2021 20:28:21 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ila nauman ila nauman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  it’s ila Bot:  Please enter your name Customer:  ila nauman Bot:  Hi Ila Nauman ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9625485026 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0521964693            12:16 AM, 02st Jan                   Osam                   Hi My Name is Osam. I will be happy to help you            12:17 AM, 02st Jan                     ila nauman                    Hello           12:18 AM, 02st Jan                     ila nauman                    It is regarding order# 9625485026           12:18 AM, 02st Jan                     ila nauman                    I’ve my flight on Sunday           12:19 AM, 02st Jan                     ila nauman                    Before that I want my order           12:19 AM, 02st Jan                   Osam                   May I request you to stay on-hold while checking you order details           12:21 AM, 02st Jan                     ila nauman                    Sure           12:21 AM, 02st Jan                   Osam                   Please know that you have placed your order on 30 Dec and it might takes 1-2 working days to be delivered to you           12:23 AM, 02st Jan                     ila nauman                    Is it not possible to deliver the order by tomorrow?           12:24 AM, 02st Jan                   Osam                   Please know that our courier team will call you within 1-2 working days to hand over the order           12:25 AM, 02st Jan                   Osam                   Is there anything else I can help you with?           12:26 AM, 02st Jan                   Osam                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:28 AM, 02st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1945552