Subject: Ticket Assigned - Conversation with nushyba
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 31 Dec 2020 20:49:59 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nushyba nushyba                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Nushyba ,what do you need help with? Customer:  /startOver Bot:  Hi Nushyba ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9625706869 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:36 AM, 01st Jan                     nushyba                    Hlo           12:39 AM, 01st Jan                     nushyba                    Can u unblock my shukran card           12:41 AM, 01st Jan                   Osam                   Hi My Name is Osam. I will be happy to help you            12:41 AM, 01st Jan                   Osam                   Kindly share your registered email ID for further assistance.           12:41 AM, 01st Jan                     nushyba                    [email-masked]           12:41 AM, 01st Jan                     nushyba                    My shukran card got blocked           12:42 AM, 01st Jan                   Osam                   دقيقة من فضلك ليتم التحقق إبقى معنا           12:42 AM, 01st Jan                     nushyba                    I don’t know Arabic           12:42 AM, 01st Jan                     nushyba                    English please           12:42 AM, 01st Jan                   Osam                   May I request you to stay on-hold while checking you order details           12:42 AM, 01st Jan                     nushyba                    Ok           12:42 AM, 01st Jan                   Osam                   Please know that we could not find any account connected to this email id           12:44 AM, 01st Jan                     nushyba                    1800000006441783           12:45 AM, 01st Jan                     nushyba                    My number           12:45 AM, 01st Jan                   Osam                   Can you provide us the correct email id or any order number which has been done on your account           12:46 AM, 01st Jan                     nushyba                    9625706869           12:47 AM, 01st Jan                     nushyba                    Order number           12:47 AM, 01st Jan                     nushyba                    Ordered by me           12:47 AM, 01st Jan                     nushyba                    [email-masked]           12:47 AM, 01st Jan                     nushyba                    That was my husband’s gmail id           12:47 AM, 01st Jan                   Osam                   May I request you to stay on-hold while checking you order details           12:47 AM, 01st Jan                     nushyba                    Ok           12:48 AM, 01st Jan                   Osam                   We would like to inform you that we unblocked your shukran card           12:49 AM, 01st Jan                   Osam                   Is there anything else I can help you with?           12:49 AM, 01st Jan                     nushyba                    Ok thank u           12:49 AM, 01st Jan                     nushyba                    Nothing           12:49 AM, 01st Jan                   Osam                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:49 AM, 01st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1943483