Subject: Ticket Assigned - Conversation with akshima udarshani rathnagoda
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 31 Dec 2020 00:58:46 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with akshima udarshani rathnagoda akshima udarshani rathnagoda                    Bot:  Hi again! Bot:  Please enter your name Customer:  my shukran number is 9687807 Bot:  Please enter your name Customer:  akshima udarshani rathnagoda Bot:  Hi Akshima Udarshani Rathnagoda ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  /startOver Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096567702018            04:41 AM, 31st Dec                   Osam                   Hi My Name is Osam. I will be happy to help you            04:41 AM, 31st Dec                     akshima udarshani rathnagoda                             04:42 AM, 31st Dec                     akshima udarshani rathnagoda                    Hi I have shukran card. Could you please add all my points to this number           04:43 AM, 31st Dec                   Osam                   Kindly share your registered email ID for further assistance.           04:44 AM, 31st Dec                     akshima udarshani rathnagoda                    [email-masked]           04:44 AM, 31st Dec                   Osam                   May I request you to stay on-hold while checking you order details           04:45 AM, 31st Dec                     akshima udarshani rathnagoda                    Ok.           04:46 AM, 31st Dec                     akshima udarshani rathnagoda                    There is different shukran number in my centre point app.           04:47 AM, 31st Dec                   Osam                   Please know that for the account in this email, your shukran card is linked           04:47 AM, 31st Dec                   Osam                   Is there anything else I can help you with?           04:49 AM, 31st Dec                     akshima udarshani rathnagoda                             04:50 AM, 31st Dec                     akshima udarshani rathnagoda                    Then what is this number?           04:51 AM, 31st Dec                   Osam                   Please know that this shukran card is linked to your account           04:52 AM, 31st Dec                     akshima udarshani rathnagoda                    I enrolled with 1400000009687807.           04:52 AM, 31st Dec                   Osam                   We would like to inform you that you can not link two shukran card to your account           04:54 AM, 31st Dec                   Osam                   Is there anything else I can help you with?           04:56 AM, 31st Dec                   Osam                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:58 AM, 31st Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1939953