Subject: Ticket Assigned - Conversation with aditi bhutani
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Dec 2020 20:16:31 +0000

Hi Osam Thabit Qaid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aditi bhutani aditi bhutani                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  aditi bhutani Bot:  Hi Aditi Bhutani ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9625316364 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0554258615            12:08 AM, 30th Dec                     aditi bhutani                    Thanks           12:08 AM, 30th Dec                     aditi bhutani                    By mistake wrote an email stating cancellation of my order number           12:09 AM, 30th Dec                     aditi bhutani                    9625316364           12:09 AM, 30th Dec                     aditi bhutani                    But then emailed again not to cancel my order           12:10 AM, 30th Dec                     aditi bhutani                    Please don't cancel my order number9625316364           12:10 AM, 30th Dec                   Osam                   Hi My Name is Osam. I will be happy to help you            12:11 AM, 30th Dec                   Osam                   May I request you to stay on-hold while checking you order details           12:11 AM, 30th Dec                     aditi bhutani                    Thank you. Yes sure           12:12 AM, 30th Dec                   Osam                   Please know that your order is confirmed and you will receive an email when your order will be shipped           12:14 AM, 30th Dec                   Osam                   Is there anything else I can help you with?           12:14 AM, 30th Dec                   Osam                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:16 AM, 30th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1935566