Subject: New Reply Received - Return broken items
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 29 Dec 2020 04:20:01 +0000

Hi Osam Thabit Qaid,  The customer has responded to the ticket.  Return broken items  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
Thanks</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
The return items already collected through Aramex couple of days back.</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
Please update me when I will have my refund </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, December 29, 2020 5:07:37 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1903291] - Return broken items
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<div dir="ltr">Hi Neyadi,<br>
<br>
Thank you for reaching out to us.<br>
<br>
Please accept our apologies for the inconvenience caused to you.<br>
<br>
We would like to inform you that we have raised a return request for the item Aqruella Embellished Votive Holder - 13 cms, quantity (3). and our courier team will contact you within 3-5 working days to collect the return items.<br>
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Please know that the tracking id is (46047552810) and you can track the shipment from this website
<a href="https://www.aramex.com/ae/en" rel="noreferrer">https://www.aramex.com/ae/en</a>.</div>
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We thank you for your understanding and cooperation.<br>
<br>
Feel free to reach out to us if you need any further assistance.<br>
<br>
Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1903291