Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 26 Dec 2020 09:37:40 +0000

Hi Osam Thabit Qaid,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Hi</div>
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<div dir="auto">This’s taking too long without any result or even clarification from your side. You have my money, you have the product and your delivery lied about delivering. I have to file a case in consumer protection and police in that case. You’re acting irresponsibly by not even clarifying what happened for more than 20 days and that’s not acceptable.</div>
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<div>On Sat, 19 Dec 2020 at 2:30 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Elzamel,<br><br>Thank you for getting in touch with us.<br><br>Please accept our apologies for the inconvenience caused to you.<br><br>Please know that this is surely not the experience we want our customers to have when they shop with us. We would like to inform you that we are working on your case and we will get back to you soon.<br><br>Please allow us some more time so we can solve your issue.<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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<div><font color="#666666">Thanks,</font></div>
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<div><font color="#666666">Best Regards,</font></div>
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<div><font color="#333333"><b>M. Magdy</b></font></div>
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<div><b style="font-size:12.8px"><font color="#666666">Senior Graphic Designer</font></b></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1860642