Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 18 Dec 2020 23:16:28 +0000

Hi Osam Thabit Qaid,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Guys, it has been more than a week and I don’t know where’s my package. Is it really that hard to know where you have delivered it? </div>
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<div dir="auto">It has been already 10 days, so please figure it out faster as if you can’t solve it I believe the consumer protection can do it.</div>
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<div>On Sat, 19 Dec 2020 at 1:14 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Elzamel,<br><br>Thank you for getting in touch with us.<br><br>Please accept our apologies for the inconvenience caused to you.<br><br>Please know that we are still working on your case and be assured that we will sort it out as soon as possible.<br><br>Please allow us some more time so we can solve your issue.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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<div><font color="#666666">Thanks,</font></div>
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<div><font color="#666666">Best Regards,</font></div>
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<div><font color="#333333"><b>M. Magdy</b></font></div>
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<div><b style="font-size:12.8px"><font color="#666666">Senior Graphic Designer</font></b></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1860642