Subject: New Reply Received - 1000431538
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 28 Jan 2021 06:01:29 +0000

Hi Yasser Ahmed,  The customer has responded to the ticket.  1000431538  Ticket comment <div>Still pending <br>
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<div dir="ltr">Noura Al Dhaheri </div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Date:</b> 23 January 2021 at 7:34:12 PM GST<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> <b>Re: [#2012196] - 1000431538</b><br>
<b>Reply-To:</b> Centrepoint &lt;[email-masked]&gt;<br>
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<div>Hi Noura,</div>
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<div dir="ltr">Thank you for contacting us.</div>
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<div>We sincerely express apologies for the inconvenience caused. </div>
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<div dir="ltr">With reference to order No.9627886037, please be assured as we have now escalated this issue to our concerned team to process the refund of the returned items. </div>
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<div>Please allow us time to get this resolved for you.</div>
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<div>We thank you for your understanding and cooperation. </div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2012196