Subject: New Reply Received - Complaint no. 1507952
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jan 2021 12:01:09 +0000

Hi Yasser Ahmed,  The customer has responded to the ticket.  Complaint no. 1507952   Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
as i told you before that the amount ( 18.5 )  was deducted 3 times (55.5 KD )  , the refund was 2 times only (37 KD ) and i checked with the bank again , it was 2 transactions only for the refund .</div>
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Kindly do the needful and refund the remaining as it is already very long time for this issue !!!!!! </div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, January 21, 2021 5:15 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1882955] - Complaint no. 1507952
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<div dir="ltr">Hi Randa,,<br>
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Thank you for contacting us.<br>
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We are so sorry  for the inconvenience caused.<br>
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With reference to your email regarding a deduction, as per our concerned team, the refund has been processed from our side. We kindly request you to check your bank account. </div>
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​Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1882955