Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 23 Jan 2021 12:42:02 +0000

Hi Yasser Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Good Afternoon 
I received wrong items from my order that’s why I return and one damage please proceed my return request thanks 
Cherissa 

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On Friday, January 22, 2021, 7:22 PM, Centrepoint <[email-masked]> wrote:

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We’ve received your return request.

Hi cherissa may rios, thank you for getting in touch with us. Here’s how your return 1000461294 for order 9629948820 will work.Our delivery partner will pick up your return in around 3-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  SPLASH  |
|  Bossini Checked Top with Spread Collar and Long Sleeves  |
| Color: Red |
|  Size: S  |
| Quantity: 1 |

  |  AED 41.65  |

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|  Total | AED 41.65  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2012281