Subject: Ticket Assigned - Conversation with mohammad nazimuddin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 06:27:04 +0000

Hi Yasser Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammad nazimuddin mohammad nazimuddin                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohammad nazimuddin Bot:  Hi Mohammad Nazimuddin ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  966535224164            02:01 PM, 22nd Dec                   Ishan                   Hi Mohammad, Thank you for contacting us. My name is Ishan. I can see that you have contacted us regarding return process.           02:02 PM, 22nd Dec                     mohammad nazimuddin                    Can I return in your any nearest store ?           02:03 PM, 22nd Dec                     mohammad nazimuddin                    I am contacting with you guys so many times but no response why so delay service           02:05 PM, 22nd Dec                     mohammad nazimuddin                    U don't value the time for Ur customer           02:05 PM, 22nd Dec                     mohammad nazimuddin                    Now u quite           02:05 PM, 22nd Dec                     mohammad nazimuddin                    Hello           02:08 PM, 22nd Dec                   Ishan                   I apologise for the late response and the inconvenience caused to you.           02:09 PM, 22nd Dec                   Ishan                   Kindly share us with the order id in order to assist you better           02:09 PM, 22nd Dec                     mohammad nazimuddin                    6238901693           02:10 PM, 22nd Dec                     mohammad nazimuddin                    Can I return in your nearest store ?           02:10 PM, 22nd Dec                   Ishan                   May I request you to please stay on hold while I retrieve the information.           02:12 PM, 22nd Dec                     mohammad nazimuddin                    Ok           02:13 PM, 22nd Dec                   Ishan                   We would like to inform you that you will only be able to return the item under 14 days of receiving it.           02:14 PM, 22nd Dec                   Ishan                   It was a pleasure to assist you. Thank you for contacting us.           02:17 PM, 22nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1905930