Subject: Ticket Assigned - Conversation with exchange size
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 06:27:03 +0000

Hi Yasser Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with exchange size exchange size                    Bot:  Hi again! Bot:  Please enter your name Customer:  exchange size Bot:  Hi Exchange Size ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  /startOver Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507747648            01:57 PM, 22nd Dec          
            exchange size                    Ok           01:57 PM, 22nd Dec                   Ishan                   Hi, Thank you for contacting us. My name is Ishan. I can see that you have contacted us regarding Exchanging Size.           01:58 PM, 22nd Dec                     exchange size                    No           01:58 PM, 22nd Dec                     exchange size                    I am ordering blue nike shoes but its showing in my cart black, kindly check , i want to order           01:58 PM, 22nd Dec                     exchange size                    Nike blue shoes           01:59 PM, 22nd Dec                     exchange size                    R u there           02:00 PM, 22nd Dec                   Ishan                   I apologise for the late response and the inconvenience caused to you.           02:00 PM, 22nd Dec                     exchange size                    Its ok           02:01 PM, 22nd Dec                   Ishan                   Kindly sha
 re us with the order id in order to assist you better           02:01 PM, 22nd Dec                     exchange size                    Listen properly           02:01 PM, 22nd Dec                     exchange size                    I an not talking about return and exchange           02:01 PM, 22nd Dec                     exchange size                    I am talking about right now for my nike shose in my cart           02:02 PM, 22nd Dec                     exchange size                    When i am selecting black its showing black, also for blue its showing black           02:03 PM, 22nd Dec                     exchange size                    Kindly check i want to order blue           02:03 PM, 22nd Dec                     exchange size                             02:03 PM, 22nd Dec                     exchange size                    Blue i want           02:04 PM, 22nd Dec                   Ishan                   We would like you to clear the storage of your app if that 
 doesn't work out try placing the same order through our browser.  If you still face the same issue please provide us the following details: 1. App Version 2. Android/iOS Version 3. Screenshot of the issue. 4. Registered email address.           02:07 PM, 22nd Dec                   Ishan                   It was a pleasure to assist you. Thank you for contacting us.           02:09 PM, 22nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1905897