Subject: Ticket Assigned - Conversation with sameera
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 06:27:03 +0000

Hi Yasser Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sameera sameera                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sameera Bot:  Hi Sameera ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9623716343 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0557275525            01:58 PM, 22nd Dec                     sameera                    ok           01:59 PM, 22nd Dec                   Ishan                   Hi Sameera, Thank you for contacting us. My name is Ishan. I can see that you have contacted us regarding order update.           02:00 PM, 22nd Dec                     sameera                    helloo           02:01 PM, 22nd Dec                   Ishan                   May I request you to please stay on hold while I retrieve the information.           02:02 PM, 22nd Dec                   Ishan                   We would like to inform you that Standard Shipping orders usually takes 2 - 4 business days for the delivery.             02:03 PM, 22nd Dec                   Ishan                   Our courier partner will contact you on +971557275525 to arrange a time for delivery soon.           02:03 PM, 22nd Dec                   Ishan                   It was a pleasure to assist you. Thank you for contacting us.           02:06 PM, 22nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1905878