Subject: Ticket Assigned - Conversation with meluchita uy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 06:27:03 +0000

Hi Yasser Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with meluchita uy meluchita uy                    Bot:  Hi again! Bot:  Please enter your name Customer:  meluchita uy Bot:  Hi Meluchita Uy ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:55 PM, 22nd Dec                   Ishan                   Hi Meluchita, Thank you for contacting us. My name is Ishan. I can see that you have contacted us regarding return process.           01:56 PM, 22nd Dec                     meluchita uy                             01:56 PM, 22nd Dec                     meluchita uy                    Please change sizes of my order into XL  all items tnx           01:56 PM, 22nd Dec                     meluchita uy                    Some of my order are XL but they deliver XXL  ok tnx           01:57 PM, 22nd Dec                     meluchita uy                    Please change the sizes all must be XL not XXL  tnx           01:58 PM, 22nd Dec                   Ishan                   May I request you to please stay on hold while I retrieve the information.           02:00 PM, 22nd Dec                   Ishan                   I'm not getting a response from you. Are we still connected?           02:03 PM, 22nd Dec                   Ishan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:06 PM, 22nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1905879