Subject: Ticket Assigned - Conversation with mohamed salah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 06:26:40 +0000

Hi Yasser Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohamed salah mohamed salah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohamed salah Bot:  Hi Mohamed Salah ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer m
 ay take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096555636622            12:38 PM, 22nd Dec                   Ishan                   Hi Mohamed, Thank you for contacting us. My name is Ishan. I can see that you have contacted us regarding refund queries.           12:38 PM, 22nd Dec                     mohamed salah                    Hi Ishan           12:39 PM, 22nd Dec                     mohamed salah     
                I have refund from 17.11 and till now i did not get my money           12:39 PM, 22nd Dec                     mohamed salah                    I went to sulaibkhat showroom and the manger told me he will call me . And ther is no call till now           12:41 PM, 22nd Dec                   Ishan                   Kindly share us with the order id in order to assist you better           12:41 PM, 22nd Dec                   Ishan                   I'm not getting a response from you. Are we still connected?           12:44 PM, 22nd Dec                   Ishan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:46 PM, 22nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1905474