Subject: Ticket Assigned - Conversation with meena
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 06:26:39 +0000

Hi Yasser Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with meena meena                    Bot:  Hi again! Bot:  Please enter your name Customer:  meena Bot:  Hi Meena ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 
 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:29 PM, 22nd Dec                     meena                    Iam waiting for 3 refunds           12:31 PM, 22nd Dec                   Ishan                   Hi Meena, Thank you for contacting us. My name is Ishan. I can see that you have contacted us regarding refund queries.           12:32 PM, 22nd Dec                   Ishan                   I'm not getting a response from you. Are we still connected?           12:34 PM, 22nd Dec                   Ishan                   As we have not received a res
 ponse, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:38 PM, 22nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1905428