Subject: Ticket Assigned - Conversation with corie aguilar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 06:26:37 +0000

Hi Yasser Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with corie aguilar corie aguilar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  corie aguilar Bot:  Hi Corie Aguilar ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6256847085 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0531274401            12:04 PM, 22nd Dec                     corie aguilar                    OK. Thank you           12:04 PM, 22nd Dec                     corie aguilar                    I. Want to add. My order... How           12:05 PM, 22nd Dec                     corie aguilar                    I order gschock already and I want another... Baby gschock... How can I add....           12:06 PM, 22nd Dec                   Ishan                   Hi Corie, Thank you for contacting us. My name is Ishan. I can see that you have contacted us regarding adding items to existing order.           12:07 PM, 22nd Dec                   Ishan                   Please note, we'll only be able to make changes to your order before it has been placed successfully.           12:07 PM, 22nd Dec                     corie aguilar                    It's already placed successfully... But I want to add items how           12:08 PM, 22nd Dec                   Ishan                   We are extremely sorry to say that we'll only be able to make changes to your order before it has been placed successfully.           12:09 PM, 22nd Dec                   Ishan                   We would request you to please place a new order for the items and we will try our best to make sure the items are delivered to you in a timely fashion.             12:10 PM, 22nd Dec                   Ishan                   It was a pleasure to assist you. Thank you for contacting us.           12:14 PM, 22nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1905325