Subject: Ticket Assigned - Conversation with fatima ahmed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 06:26:36 +0000

Hi Yasser Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fatima ahmed fatima ahmed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fatima ahmed Bot:  Hi Fatima Ahmed ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7423621002 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97339574555            11:09 AM, 22nd Dec            
        Nikhil                    Hi Fatima, Thank you for contacting us. My name is Nikhil. How may I help you with your order id 7423621002?           11:11 AM, 22nd Dec                   Nikhil                    Hi, I'm not getting a response from you. Are we still connected?           11:14 AM, 22nd Dec                   Nikhil                    Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           11:17 AM, 22nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1905088