Subject: Ticket Assigned - Conversation with ayshah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 22 Jan 2021 06:26:36 +0000

Hi Yasser Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ayshah ayshah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi,i m waiting for my order made on 20th dec Bot:  Please enter your name Customer:  ayshah Bot:  Hi Ayshah ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9623396012 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter y
 our number Customer:  0522178543            11:05 AM, 22nd Dec                     ayshah                    Its collection from slpl           11:07 AM, 22nd Dec                     ayshah                    Splash burjuman mall           11:07 AM, 22nd Dec                     ayshah                    Why is it so long since i selected for self collection from burjuman mall splash           11:08 AM, 22nd Dec                     ayshah                    I ordered on sunday 20th dec 2020           11:08 AM, 22nd Dec                     ayshah                    Its pass 2 days now i have not received any msgs nor call for delivery why is it taking so long           11:09 AM, 22nd Dec                     ayshah                    Hellow where is my order please           11:10 AM, 22nd Dec                   Nikhil                    Hi Ayshah, Thank you for contacting us. My name is Nikhil.           11:10 AM, 22nd Dec                   Nikhil                    I will assist you w
 ith your order id 9623396012           11:10 AM, 22nd Dec                     ayshah                    Please           11:11 AM, 22nd Dec                   Nikhil                    We would request you to please be on hold           11:11 AM, 22nd Dec                     ayshah                    As i ve ordered on 20th dec- its self collection from burjuman mall splash           11:11 AM, 22nd Dec                   Nikhil                    Thank you for being online           11:13 AM, 22nd Dec                   Nikhil                    We would like to inform you that it takes 2-3 business days to deliver the order to the store.           11:13 AM, 22nd Dec                   Nikhil                    Once the order is delivered to the store, you will get the notification for the same.           11:13 AM, 22nd Dec                   Nikhil                    Is there anything else we may assist you with today?           11:14 AM, 22nd Dec                   Nikhil               
      Sorry I did not receive any response from you.  I'll be stepping out of chat for now, but feel free to chat with us again if you need help.           11:17 AM, 22nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1905086