Subject: Ticket Assigned - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 05 Jan 2021 12:51:56 +0000

Hi Yasser Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Click & Collect I ordered a purchase online from babyshop, centrepont on 4th december 2020 at 0435pm, and the transaction is complete and the amount of kd15.540 is credited from my account to centerpoint landmark as per bank.

But i dint not receive any order number or any collect request by sms or email, but when i checked with bank the amount is already transferred to centrepoint landmark and cannot  be returned.

please let me know the purchase is confirmed so that i can collect or if purchase is cancelled to return the amount to my bank. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1880633