Subject: Refund issue
From: YASSER LSM <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Date: Tue, 29 Dec 2020 01:47:24 -0700 (MST)

Hi Team, 

Subject: Refund issue 

Order No: 6220864512 
Order Date :Sep 2, 2020 
RMA:24134168 RMA Tracking No: 46176465215 
RMA:1000004317 RMA Tracking No: 46179380214 

Issue Description: As per the Aramex Tracking number (46176465215), the status of the RMA No. 24134168 is marked as "Shipment delivered DLVD" on 21 Sep 2020. 

The customer is also claiming that he returned the items listed in RMA No. 1000004317, Tracking number 46179380214. However, the status in Aramex is showing "Customer collection was cancelled". 

Assistance Required: Kindly check and do the needful. 

Regards, 
Yasser