Subject: New Reply Received - return items for order no. 9618488927 and order no.9616809351 Aramex has collect both on 5th dec-2020 (Tracking No. 46045490853).
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 20 Dec 2020 15:16:26 +0000

Hi Yasser Ahmed,  The customer has responded to the ticket.  return items for order no. 9618488927 and order no.9616809351 Aramex has collect both on 5th dec-2020 (Tracking No. 46045490853).   Ticket comment <div>
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Dear team,</div>
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Please update </div>
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<div style="direction: ltr">Best Regards</div>
<div style="direction: ltr">Asif Ur Rehman</div>
<div style="direction: ltr">Mob No. 971-509193855</div>
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<div>From: Asif Rehman Soomro &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, December 18, 2020 2:05:31 PM<br>
<b>To:</b> Shoemart &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1868906] - return items for order no. 9618488927 and order no.9616809351 Aramex has collect both on 5th dec-2020 (Tracking No. 46045490853).
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<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">Dear Team,</div>
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<div dir="ltr" style="color:rgb(0,0,0); background-color:rgb(255,255,255)">Please can you update, items already reached in your warehouse on 6th Dec, why taking long time to locate the items.</div>
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<div style="direction:ltr">Best Regards</div>
<div style="direction:ltr">Asif Ur Rehman</div>
<div style="direction:ltr">Mob No. 971-509193855</div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Shoemart &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, December 15, 2020 10:53:50 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1868906] - return items for order no. 9618488927 and order no.9616809351 Aramex has collect both on 5th dec-2020 (Tracking No. 46045490853).</font>
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<div>Hi ​<span style="color:rgb(24,50,71); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:start; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; display:inline!important; float:none">Asif</span>,</div>
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<div dir="ltr">Thank you for contacting us.</div>
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<div>We sincerely express apologies for the inconvenience caused. </div>
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<div dir="ltr">With reference to your email regarding the returned item, order No. 9618488927, please be assured as we have now escalated this issue to our concerned team and they are closely working on this to solve it for you. </div>
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<div>Please allow us time to get this resolved for you.</div>
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<div>We thank you for your understanding and cooperation. </div>
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<div>Your friends,</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1868906