Subject: New Reply Received - Missing items for 6249302523
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 19 Dec 2020 11:49:18 +0000

Hi Yasser Ahmed,  The customer has responded to the ticket.  Missing items for 6249302523  Ticket comment <div dir="auto"><div>
<div style="font-family:sans-serif;font-size:12.8px" dir="auto">I do not want to get my money i want to get my missing items that i purchased, which are 13 remaining items. If i purchased these items now i have to pay more than 1000 riyals to get it instead of 300 riyals.</div>
<div style="font-family:sans-serif;font-size:12.8px" dir="auto"><br></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">You need me to lose everything, the offer, items, time and after losing all that you came to see we will return your money within 10 to 14 days. This is not acceptable at all....</div>
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<div dir="ltr" class="gmail_attr">في السبت، ١٩ ديسمبر ٢٠٢٠ ٢:٢١ م Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div>Hi Ali,</div>
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<div>Thank you for contacting us.</div>
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<div>We apologize for the inconvenience caused.</div>
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<div dir="ltr">With reference to the missing items, order No. 6249302523, the refund  (SAR292.84) has been processed from our side to your card number: *******3616 on 12/15/20. The Transaction id is 169999990040877177.** Noting that your card issuer requires 4-15 additional business days to process the refund as per the bank norms.<br><br>
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<div>Once again, sincere apologies and thank you for your patience.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div dir="ltr">The Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1818096