Subject: Ticket Assigned - Re: We’ve received your return request.
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 19 Dec 2020 05:20:18 +0000

Hi Yasser Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Dear team
Why i have not received a call back or any person  came to collect the toy from my home.
What kind of pathetic service is being provided by babyshop.
Kindly send courier guy and call me on 0559183664

Sent from Yahoo Mail on Android 
 
  On Sat, 5 Dec 2020 at 9:03 pm, Babyshop<[email-masked]> wrote:    
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We’ve received your return request.

Hi Qasim Tiwana, thank you for getting in touch with us. Here’s how your return 1000296594 for order 9620051702 will work.Our delivery partner will pick up your return in around 3-5 business days.
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Item
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Description
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Total Price
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|  BABYSHOP  |
|  3.5 Channel Remote Contol Helicopter Toy Set  |
| Quantity: 1 |

  |  AED 55.2  |

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|  Total | AED 55.2  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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Reach out in 140 characters! We are @babyshoparabia.
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Call us on 800-BABYSHOP (800-22297467). 
7 days a week, 24 hours a day
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1873274