Subject: New Reply Received - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Dec 2020 13:40:08 +0000

Hi Yasser Ahmed,  The customer has responded to the ticket.  escalation  Ticket comment <div>Hello sir, </div>
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<div>No your courier never contact me regarding my return order no. 6246606201and its about almost 20 days i request for return my order and your return services is bad </div>
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<div style="font-size:85%;color:#575757">Sent from my Samsung Galaxy smartphone.weysyeina</div>
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<div>-------- Original message --------</div>
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<div>From: Centrepoint &lt;[email-masked]&gt; </div>
<div>Date: 15/12/2020  4:26 p.m.  (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#1816054] - escalation </div>
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<div dir="ltr">Hi Malik,<br><br>Thank you for contacting us.<br><br>We sincerely express full apologies for the inconvenience caused.<br><br>Please confirm if our courier partner Aramex contacted you to collect the returned item order No. 6246606201.​</div>
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<br>We ​look forward to hearing from you soon.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1816054