Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Dec 2020 01:33:44 +0000

Hi Yasser Ahmed,  The customer has responded to the ticket.  need escalation  Ticket comment <div><br></div>
<div style="background-color:rgba(0,0,0,0)!important;border-color:rgb(255,255,255)!important">
<br><div class="gmail_quote" style="background-color:rgba(0,0,0,0)!important;border-color:rgb(255,255,255)!important">
<div dir="ltr" class="gmail_attr">في اثنين، 14 ديسمبر، 2020 في 2:52 م، كتب الشريف محمد العقيلي &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0.8ex;border-right-width:1px;border-right-style:solid;padding-right:1ex;background-color:rgba(0,0,0,0);border-color:rgb(255,255,255) rgb(74,77,80) rgb(255,255,255) rgb(255,255,255)">
<div><br></div>
<div style="background-color:rgba(0,0,0,0);border-color:rgb(255,255,255)">
<br><div class="gmail_quote" style="background-color:rgba(0,0,0,0);border-color:rgb(255,255,255)">
<div dir="ltr" class="gmail_attr">في أحد، 13 ديسمبر، 2020 في 8:46 ص، كتب Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0.8ex;border-right-width:1px;border-right-style:solid;padding-right:1ex;border-right-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='text-align:right;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>مرحبا محمد،<br>
</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>شكرا لك على التواصل معنا.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>تقبل كامل الاعتذار عن التأخر في الرد.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>يُرجى التأكد من أننا قمنا الآن برفع الموضوع إلى فريقنا المعني لتحديث بياناتك البنكية.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>يرجى إتاحة الوقت لنا لحل هذه المشكلة من أجلك.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>نشكرك على تفهمك وتعاونك.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>أصدقائك ،</div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>فريق الدعم.</div>
</div></div></div>

	

</div></blockquote>
<div dir="auto"><br></div>
<div dir="auto">وش صار الفريق عدل الخطأ ولا لازم ياخذوا شهر ثاني برضوا </div>
<blockquote class="gmail_quote" style="margin:0px 0px 0.8ex;border-right-width:1px;border-right-style:solid;padding-right:1ex;background-color:rgba(0,0,0,0);border-color:rgb(255,255,255) rgb(74,77,80) rgb(255,255,255) rgb(255,255,255)"><div style="background-color:rgba(0,0,0,0);border-color:rgb(255,255,255)" dir="auto"><br></div></blockquote>
</div>
</div>
</blockquote>
<div dir="auto">وش صار على الموضوع ؟</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0.8ex;border-right-width:1px;border-right-style:solid;padding-right:1ex;border-color:rgb(255,255,255) rgb(74,77,80) rgb(255,255,255) rgb(255,255,255)!important;background-color:rgba(0,0,0,0)!important">
<div style="background-color:rgba(0,0,0,0)!important;border-color:rgb(255,255,255)!important"><div class="gmail_quote" style="background-color:rgba(0,0,0,0)!important;border-color:rgb(255,255,255)!important"><blockquote class="gmail_quote" style="margin:0px 0px 0.8ex;border-right-width:1px;border-right-style:solid;padding-right:1ex;border-color:rgb(255,255,255) rgb(74,77,80) rgb(255,255,255) rgb(255,255,255)!important;background-color:rgba(0,0,0,0)!important"><div style="background-color:rgba(0,0,0,0)!important;border-color:rgb(255,255,255)!important" dir="auto">

</div></blockquote></div></div>
</blockquote>
</div>
</div>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1850173