Subject: Note Added - [#2476557] Returns
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 25 May 2021 19:48:09 +0000

Hi ,    Karim Asklany added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2476557    Subject:  Returns   Requester: Amr Khalil    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">return processed as below.</div>
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<div dir="ltr">item No - 162397998 received  from the customer as unexpected item - proceed manual refund for it and close.</div>
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<div><strong dir="ltr"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMzcyNzcwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lv5zK3d3a-EVSch9EdOULtUMLBz9BDdOU5BxRp3ciLc" style="width: auto" class="fr-fic fr-fil fr-dib" data-id="2043223727701"></strong></div>
<div><br></div>
<table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse;width:874pt" width="1164"><tbody>
<tr>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;height:15.0pt;width:68pt" width="7.731958762886598%">RETURN_ORDER</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:68pt" width="7.81786941580756%">SALES_ORDER_NO</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:44pt" width="4.982817869415808%">STATUS</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:39pt" width="4.4673539518900345%">COURIER_PARTNER</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:84pt" width="9.621993127147766%">AWB_NO</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:41pt" width="4.725085910652921%">CLASSIFICATION</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:62pt" width="7.130584192439863%">RETURN_CRE</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:68pt" width="7.731958762886598%">LAST_UPDAT</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:69pt" width="7.903780068728523%">ITEM_ID</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:103pt" width="11.769759450171822%">CONCEPT_NAME</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:65pt" width="7.474226804123711%">RETURN_QTY</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:74pt" width="8.419243986254296%">RECEIVED_QTY</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;width:89pt" width="10.223367697594501%">UNEXPECTED_QTY</td>
</tr>
<tr>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;height:15.0pt">1000861835</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">6294635640</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">CLOSED</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">LMG</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">RP0501210003936</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">RVP</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">5/1/2021</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">5/12/2021</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">163046639</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">Homebox</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">0</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">0</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext">0</td>
</tr>
<tr>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;height:15.0pt">1000861835</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">6294635640</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">CLOSED</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">LMG</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">RP0501210003936</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">RVP</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">5/1/2021</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">5/12/2021</td>
<td class="xl67" dir="ltr" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">162397998</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">Homebox</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">0</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">0</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext">1</td>
</tr>
<tr>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;height:15.0pt">1000861835</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">6294635640</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">CLOSED</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">LMG</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">RP0501210003936</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">RVP</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">5/1/2021</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">5/12/2021</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">162988875</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">Homebox</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">1</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">0</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext">0</td>
</tr>
<tr>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;height:15.0pt">1000861835</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">6294635640</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">CLOSED</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">LMG</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">RP0501210003936</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">RVP</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">5/1/2021</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">5/12/2021</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">162642395</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">Homebox</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">2</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">0</td>
<td class="xl67" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext">0</td>
</tr>
</tbody></table>
</div>