Subject: New Reply Received - 0503424875
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 20 May 2021 07:56:51 +0000

Hi Mohd Adeel Akhter,  The customer has responded to the ticket.  0503424875  Ticket comment <div dir="auto">
<div style="font-family:sans-serif;font-size:12.8px" dir="auto">Good morning</div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><br></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">Hope this email finds you well</div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">I am writing this email to complain that the back part of the wardrobe is loose and open. It can break any time. It is not firmly fixed properly by homebox team. </div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">Last time when i complained, you have replied saying that top part of wardrobe cannot be fixed and it is a manufacturing fault. Now If the back part of wardrobe breaks, then the whole structure of wardrobe will be spoilt and it cannot be used. The whole wardrobe needs to be replaced</div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">Please send your team to fix this as soon as possible. I am sending you the pictures<br><div dir="auto"><br></div>
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<div dir="auto" style="font-family:sans-serif;font-size:12.8px"><br></div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">Regards</div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">Mohd Suhail Kasim</div>
<div dir="auto" style="font-family:sans-serif;font-size:12.8px">0503424875<br><div class="gmail_chip gmail_drive_chip" dir="auto" style="min-height:18px;background-color:rgb(245,245,245);padding:5px;color:rgb(34,34,34);font-family:arial;font-style:normal;font-weight:bold;font-size:13px;border:1px solid rgb(221,221,221);max-width:375px;margin-top:8px;margin-bottom:8px">
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Attachments :
1. <a href='http://helpae.homeboxstores.com/helpdesk/attachments/2043222103376'>20210520_113024.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2199908