Subject: New Reply Received - Delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 17 May 2021 13:46:23 +0000

Hi Mohd Adeel Akhter,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/7CIIUNZZnmP58prWsqCqww~~/AALN9wA~/RgRig6cpPVcDc3BjQgpgnKlzomAagqSjUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB"></div>
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Dear All, <br>
<br>
<br>
<br>
Kindly note that as per our system, the shipment has been delivered successfully. Please confirm from your side. <br>
<br>
<br>
<br>
Best regards 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>17/5/2021 5:33 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2476784] - Delivery<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Order : 6301245046<br>
AWB : SD001793998<br>
<br>
Kindly note the 2nd container that was delivered to the cx was wrong so he immediately returned it and did not accept the 2nd container.<br>
<br>
The return request can not be created as half of the order has not been delivered.<br>
Kindly check and arrange the delivery.<br>
<br>
Would you request you to kindly check it with your team.<br>
<br>
Your friends,<br>
The HomeBox Support Team.</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Fri, 14 May at 6:14 AM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Order : 6301245046<br>
AWB : SD001793998<br>
<br>
Kindly note the 2nd container that was delivered to the cx was wrong so he immediately returned it and did not accept the 2nd container.<br>
<br>
The return request can not be created as half of the order has not been delivered.<br>
Kindly check and arrange the delivery.<br>
<br>
Would you request you to kindly check it with your team.<br>
<br>
Your friends,<br>
The HomeBox Support Team.</span></div>
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<span class="separator">On Tue, 11 May at 5:03 PM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span>

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<div dir="ltr"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Order : 6301245046<br>
AWB : SD001793998<br>
<br>
Kindly note the 2nd container that was delivered to the cx was wrong so he immediately returned it and did not accept the 2nd container.<br>
<br>
The return request can not be created as half of the order has not been delivered.<br>
Kindly check and arrange the delivery.<br>
<br>
Would you request you to kindly check it with your team.<br>
<br>
Your friends,<br>
The HomeBox Support Team.</span></span></div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator">On Tue, 11 May at 3:39 PM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span></span>

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<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Order : 6301245046<br>
AWB : SD001793998<br>
<br>
Kindly note the 2nd container that was delivered to the cx was wrong so he immediately returned it and did not accept the 2nd container.<br>
<br>
Either mark the 2nd container NDR or please arrange the delivery.<br>
<br>
Would you request you to kindly check it with your team.<br>
<br>
Your friends,<br>
The HomeBox Support Team.</span></span></span></div>

<div class="freshdesk_quote">
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<span class="separator"><span class="separator"><span class="separator">On Tue, 11 May at 1:55 PM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span></span></span>

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<span class="separator"><span class="separator"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Order : 6301245046<br>
AWB : SD001793998<br>
<br>
We can see that two containers were shipped from warehouse for the above mentioned order, but only one container has been delivered to cx,<br>
<br>
Kindly arrange the delivery for the 2nd container as well asap.<br>
________________________<br>
Thanks &amp; Regards<br>
The Support Team.<br>
Please take a look at ticket #2476784 raised by Rahaf Mohandes ([email-masked]).</span></span></span></span><br>
<br>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/G-19F_Ck3ezRzpc6PFiXMQ~~/AALN9wA~/RgRig6cpPlcDc3BjQgpgnKlzomAagqSjUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2476784