Subject: New Reply Received - Re: Your products are on the way
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 11 May 2021 14:20:46 +0000

Hi Mohd Adeel Akhter,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>Dears,</div>
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<div id="yMail_cursorElementTracker_1620742742938">Could you be able to fix it.</div>
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<div id="yMail_cursorElementTracker_1620742766227">Thanks<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Tue, May 11, 2021 at 16:17, Home Box</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0456647104"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi malinda fernando,<br><br>Thank you for contacting HomeBox,<br><br>You can return online purchases through the below three channels:<br>· You can contact our customer support team on 800-HOMEBOX (800-1110888)‎.<br><br>· You can also book the return online. You can log into your account and go to Order History. Click on ""Order number"". From that page, you can see an option to return an item. Just click on the box and follow the instructions.<br><br>· You can also drop off your return to any Homebox store across the KSA: Wrap your returns in their original packaging and bring the invoice to any Homebox store in the KSA.<br><br>Receive your refund: After we check your returns, we'll process your refund. Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.</div>
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<br>Your fiends,<br>The Support Team.<br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2554304