Subject: New Reply Received - Returns
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 06 May 2021 09:06:24 +0000

Hi Mohd Adeel Akhter,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto"><div>Greetings, <div dir="auto"><br></div>
<div dir="auto">The payment was made thru PayPal the amount WAS deducted from my bank account (Capital One, USA Bank). Please re-check with your Finance Department. Attached is a screenshot of the transaction which shows posted and not PENDING. Thank you. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, May 6, 2021, 10:53 AM Landmark Group &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Khalid,<br><br>Thank you for contacting HomeBox,<br><br>​We would like to inform you that the order was cancelled before the amount was captured.<br><br>Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card-issuing bank.<br><br>If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The HomeBox Support Team.<br>
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Attachments :
1. <a href='http://helpae.homeboxstores.com/helpdesk/attachments/2043217811140'>Screenshot_20210506_120358_com.konylabs.capitalone.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2518383