Subject: New Reply Received - Returns
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 04 May 2021 21:08:07 +0000

Hi Mohd Adeel Akhter,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Reminder 2</div>
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<div>On Tue, May 4, 2021, 4:04 AM Mohamed Muneer &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Reminder </div>
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<div dir="ltr" class="gmail_attr">On Sun, May 2, 2021, 1:40 AM Mohamed Muneer &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Dear Home Box Team, <div dir="auto"><br></div>
<div dir="auto">Thanks for your follow up email</div>
<div dir="auto">Issue has not been resolved </div>
<div dir="auto">Below order number for your investigation </div>
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<div dir="auto">6297042861</div>
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<div dir="auto">Thanks <br><div dir="auto"><br></div>
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<div dir="ltr" class="gmail_attr">On Fri, Apr 30, 2021, 5:25 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2470073</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Mohd Adeel Akhter : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Ummu,<br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused however, we have checked with the following email address: and we are unable to locate any order with us. We request you to please share with us your exact order number so that we assist you with this accordingly.</div>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div>Your Friends,</div>
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<span style="background-color:initial;font-family:inherit;font-size:inherit">The Support Team</span><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2470073