Subject: New Reply Received - Delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 18 Apr 2021 19:32:16 +0000

Hi Mohd Adeel Akhter,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Dear Team,<div dir="auto"><br></div>
<div dir="auto">Waiting for your response..</div>
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<div dir="auto">BR//</div>
<div dir="auto">Asmatullah</div>
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<div>On Sat, 17 Apr, 2021, 10:54 pm Asmatullahh Jami, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Dear 

HomeBox Support Team,</div>
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<div>Thank you for delivering my order on Friday, but the delivery time again was not OK. I have requested from 2pm to 4pm but the delivery team came at 10am.</div>
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<div>Also, I would like to inform you that the received order is damaged, one mirror door of the wardrobe is broken and not fixed by the delivery team.</div>
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<div>As per the delivery team it will be replaced by sunday. 

Kindly confirm when it will be fixed?

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<div>Waiting for your reply..</div>
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<div>Order#6287496138</div>
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<div>BR//</div>
<div>Asmatullah</div>
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<div dir="ltr" class="gmail_attr">On Sat, Apr 10, 2021 at 5:04 PM Home Box &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr"><div dir="ltr">Hi Asmatullahh,<br><br>Thank you for the confirmation.<br><br>We would like to inform you that the order has been rescheduled for 16th of April in afternoon slot.<br>The team would contact you before the delivery, kindly be available for the call.<br><br>The inconvenience is once again regrettable.<br><br>Your friends,<br>The HomeBox Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2373656