Subject: New Reply Received - Click & Collect
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 13 Apr 2021 21:09:27 +0000

Hi Mohd Adeel Akhter,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto">Ok then pls go ahead... </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Apr 13, 2021, 16:30 Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Imran Abbas,<br><br>Thank you for the prompt response.<br><br>We apologize. We do not have an exchange or replacement policy as such. What we can do is process a return of the items and refund the entire amount to you. It's a very convenient and quick process and you may then use the refunded amount to go ahead and place a fresh order.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The HomeBox Support Team.</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2378824