Subject: Ticket Assigned - Damaged Item: Order # 6286485940
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 01 Apr 2021 07:52:55 +0000

Hi Mohd Adeel Akhter,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Damaged Item: Order # 6286485940 Hi

I have received the remaining items of my order # 6286485940, but
unfortunately the bed headboard was bent and broken as shown in the
attached pictures.
The crew that came to install the bed and wardrobe were very professional
and told me not to worry and that they will call me within four days to
replace the damaged bed headboard and then install the bed at that time.

This email is to confirm the situation and for you to confirm on what the
installation crew mentioned.

For your information and necessary action.

Khaled El-Tabey

Mobile No.: 0595014280

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2328166