Subject: New Reply Received - Maintenance required for My sofa purchase
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 24 Mar 2021 20:02:27 +0000

Hi Mohd Adeel Akhter,  The customer has responded to the ticket.  Maintenance required for My sofa purchase  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Dear Customer support,<br>
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Please find the attached receipt as asked from your team.<img id="a4f48433-1a50-43d8-8831-1afd3327c0ed" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNDg3NDgxNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.I5uLep6SqEfCyovnnelr7OK1EREm2TvxyF_S97Zm8Fk" alt="Image" style="max-width: 100%">
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<img id="bf7e5329-975e-41bf-aefe-bb23ab4315b9" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIwNDg3NDgxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.baaPyNREvbpYOPq9LCEdX7j8cVhsHrg22rk4H-ofgoo" alt="Image" style="max-width: 100%">
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<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, March 24, 2021 6:21:26 PM<br>
<b>To:</b> Adel Samir Elasy &lt;[email-masked]&gt;<br>
<b>Subject:</b> Maintenance required for My sofa purchase
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2279664</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Mohd Adeel Akhter : </div>
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<div dir="ltr">Hi Adel Samir,<br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused. <br>
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We request you to please share with us your exact order number so that we assist you with this accordingly.</div>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div>Your Friends,</div>
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<div dir="ltr"><span dir="ltr" style="background-color:initial; font-family:inherit; font-size:inherit">The Support Team.</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2279664