Subject: New Reply Received - Returns
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 23 Mar 2021 18:19:06 +0000

Hi Mohd Adeel Akhter,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">I would like to follow my refund</div>
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<div>On Mon, 22 Mar 2021, 6:12 pm Landmark Group, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Diana Zapanta,<br><br>We have searched with your phone number and email id, however, were unable to locate your order.</div>
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<div dir="ltr">Requesting you to please share the Order ID so that we can assist you further,</div>
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<div dir="ltr">Apologies for the inconvenience faced,</div>
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<div dir="ltr">Thanks, and best regards,<br><br>The Support Team<br><br><br><br>
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                          <blockquote>
                            On
                            Sun, 21 Mar at  3:57 PM
                            <span>,  Diana Zapanta &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
                            <div>Greetings!

Good day!

I would like to follow up my application of my return item its already 2 weeks but unfortunately no one take the item from me i always follow up through whatsapp but still nothing happen im really disappointed ordering online here for my first time  is really not on time delay and i about to returned some item it so hard to return here  1st time i experience this here theres no customer service at all.Kindly do the needful

Thank you and Regards
Diana</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2280741