Subject: Ticket Assigned - Conversation with Hira
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 23 Mar 2021 10:43:27 +0000

Hi Mohd Adeel Akhter,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hira Hira                    Hi           10:24 PM, 21st Mar                   New                   Thank you for contacting HomeBox. Please reply with a number corresponding to the reason you are calling us for:  1 for help placing a new order 2 for questions about a product 3 for Order Status or Delivery Related questions 4 for questions about returns or refund 5 to cancel an order 6 for complaints or questions about warranty 7 to find a store near you           10:24 PM, 21st Mar                     Hira                             10:25 PM, 21st Mar                     Hira                             10:25 PM, 21st Mar                     Hira                    This is available is any store in Sharjah           10:25 PM, 21st Mar                     Hira                    Plz check           10:25 PM, 21st Mar                   New                   Thank you for your message. Our team is currently assisting other customers. We will get back to you shortly. Expected wait time for your response is 75. Thank you for your patience.           10:25 PM, 21st Mar                   New                   In the mean time please give us more details about your question. If you are contacting us for an existing order, please give us your order number and what is your question.  If you are contacting us about placing a new order, please let us know the question, and the name of the product you want to contact us for.           10:25 PM, 21st Mar                     Hira                    How much charge in online oder           10:27 PM, 21st Mar                     Hira                             10:31 PM, 21st Mar                     Hira                    This is available in stor or online           10:31 PM, 21st Mar                   Ibrahem                   Hi Hira .Thank you for choosing HomeBox. My name is Ibrahem . How may I help you today?           11:51 PM, 21st Mar                   Ibrahem                   We have separate delivery charges for household items and for furniture. As displayed on the website, for free delivery of household items you will need to place a minimum order of AED 250. To avail of free delivery for furniture items, there is a minimum order value of AED 1000. In case the total of either is less than these amounts, then nominal amounts of AED 10 for household items and of AED 100 for furniture will be charged at the time of checkout.            11:52 PM, 21st Mar                   Ibrahem                   Available online and in the store           11:52 PM, 21st Mar                     Hira                    I will bay in online this us charge in 10 dharma           11:54 PM, 21st Mar                   Ibrahem                   Is there anything else I can assist you with today?           11:55 PM, 21st Mar                   Ibrahem                   Please feel free to come back and chat with us if you have any queries in the future. My name is Ibrahem and have a wonderful day!           12:00 AM, 22st Mar                     Hira                    No thanks           12:01 AM, 22st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2283054