Subject: Ticket Assigned - Conversation with Akram Abu Hatab
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 23 Mar 2021 10:43:23 +0000

Hi Mohd Adeel Akhter,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Akram Abu Hatab Akram Abu Hatab                    Hi  I’m trying to add two items and it says we cannot deliver to one item to you area?? For your support please           08:57 PM, 21st Mar                   New                   Thank you for contacting HomeBox. Please reply with a number corresponding to the reason you are calling us for:  1 for help placing a new order 2 for questions about a product 3 for Order Status or Delivery Related questions 4 for questions about returns or refund 5 to cancel an order 6 for complaints or questions about warranty 7 to find a store near you           08:57 PM, 21st Mar                   New                   Thank you for your message. Our team is currently assisting other customers. We will get back to you shortly. Expected wait time for your response is 34. Thank you for your patience.           08:58 PM, 21st Mar                   New                   In the mean time please give us more details about your question. If you are contacting us for an existing order, please give us your order number and what is your question.  If you are contacting us about placing a new order, please let us know the question, and the name of the product you want to contact us for.           08:58 PM, 21st Mar                     Akram Abu Hatab                             08:59 PM, 21st Mar                   Ibrahem                   Hi Akram Abu Hatab .Thank you for choosing HomeBox. My name is Ibrahem . How may I help you today?           10:30 PM, 21st Mar                   Ibrahem                   It means that item out of stock           10:34 PM, 21st Mar                     Akram Abu Hatab                    But if I selected another area it is accepting the order           10:41 PM, 21st Mar                   Ibrahem                   Please allow me a moment and I will check on this for you.           10:43 PM, 21st Mar                   Ibrahem                   Your area not available for the delivery           10:45 PM, 21st Mar                     Akram Abu Hatab                    Dear, this is may last week order.. delivered to my villa           10:49 PM, 21st Mar                   Ibrahem                   Could you please try clearing the cookies and cache of your browser and then try making a purchase? See if that helps.            10:49 PM, 21st Mar                   Ibrahem                   Please feel free to come back and chat with us if you have any queries in the future. My name is Ibrahem and have a wonderful day!           10:56 PM, 21st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2282861